Contact Us
We are always happy to help but it may be quicker to check, if your question can be answered by one of our Frequently Asked Questions or by our Baking Hints & Tips section.
We strive to get back to you within 3 working days. If you don’t hear from us by then, please take a moment to check your spam or junk email folder before reaching out to us again. Your message is important to us, and we want to ensure it doesn’t get lost in your email filters.
FAQs
Q. Can I amend my order?
Once the order is placed you will no longer be able to amend the order.
Q. Can I change/add delivery addresses?
You can either do this at the point of placing an order, following the prompts provided, or you can log in to your account and manage your addresses using the ‘Addresses’ tab. Once an order is placed, you cannot change the address details for that order, so please check your details carefully before confirming.
Q. Can I order by phone?
Unfortunately, we are only able to take orders via this website.
Q. Can I be notified when a product is back in stock?
If the product you are looking for is out of stock, simply enter your email address where prompted, and we’ll send you an email to let you know when it’s back in-stock.
My Webshop Order
Product / Packaging Enquiry
Baking / Cooking Recipe Enquiry
Everything else
My Webshop Order
Product / Packaging Enquiry
Baking / Cooking Recipe Enquiry
Everything else
Business Details
Phone us
Phone opening times:
Mon – Fri: 09:00 – 17:00
Saturday and Sun: Closed
Postal Adress
Doves Farm Foods Ltd.
Salisbury Road
Hungerford,
Berkshire,
RG17 0RF
United Kingdom
