You may notice new FREEE by Doves Farm packaging in your online order

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You are here: Home > How to use the Website > Delivery


We aim to dispatch your internet shop order within 2 working days, however please allow 5 working days for arrival depending on the destination. Deliveries are sent with a carrier on a "before close of work" basis which means that your order should generally arrive with you before 5.30pm. We make every effort to deliver goods within the estimated timescales above, however delays are occasionally inevitable due to unforeseen factors.

This website is only for delivery of products to customers within the UK and Europe.

Free delivery for all mainland UK orders over £30 and under 30kg, unless otherwise stated.

UK orders below £30 carry a delivery charge according to the value and weight of the goods.

Our current UK delivery charges are as follows:

Value of Order (£) Std Postage Cost (£)*
0.00 – 9.99 6.50
10.00 – 14.99 6.00
15.00 – 19.99 5.50
19.99 – 29.99   5.00
+ 30.00 Free

* Heavy orders (30kg or over) will incur a surcharge of £5.55 (per 30 kg).

Saturday delivery options

If you chose a Saturday delivery the parcel will be delivered the next Saturday from dispatch of the order. The cost for a Saturday delivery is £12 per parcel.

Delivery before 12:00 noon

This delivery option is deliverered to the delivery address before 12:00 noon. The cost is £7.

Delivery to The Highlands & Islands of Scotland The Isle of Man, The Isles of Scilly, The Channel Islands and Northern Ireland

There will be a charge per parcel of £13.00 to deliver to the Highlands & Islands of Scotland, The Isle of Man, The Isles of Scilly, The Channel Islands and £10 for Northern Ireland.

To track your order find your tracking code in your account, then follow the link to the Parcelforce website to track parcel.

For more information please read our Terms and Conditions


European Delivery Prices 

Due to the cost of delivering to Europe, orders are exempt from any promotions or delivery related reductions.

Location Postage Cost per parcel, up to 30kg (£)
Austria                                   17
Belgium 11
Bosnia - Herzegovia 55
Bulgaria 30
Croatia 55
Czech Republic   19
Denmark 17
Estonia 24
Finland 24
France (inc Monaco) 11
Germany 11
Greece (inc islands) 30
Hungary 24
Iceland 55
Italy 19
Latvia 30
Liechtenstein 42
Lithuania 30
Luxembourg 11
Montenegro 30
Netherlands 11
Norway 55
Poland 24
Portugal (Mainland)        24
Republic of Ireland 11
Romania 30
Serbia 55
Slovakia 19
Slovenia 24
Spain (Mainland) 19
Sweden 24
Switzerland 42