Some quantity limits apply to selected products. For all orders please allow at least 3-5 working days for delivery.

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Reduced webshop service questions

Online orders

WHEN WILL A PRODUCT BE BACK IN STOCK? 

We are re-introducing more products as time goes by.  If a particular item you want is out of stock you can click the "email me when back in stock" link to receive an alert when that product becomes available again.

CAN I ORDER OVER THE TELEPHONE?

Unfortunately no, we cannot take payment details over the telephone.  Please do not call to try and make a purchase over the phone as our phone lines are still very busy.

   

CAN I CHANGE OR SELECT THE SPECIFIC ITEMS IN MY GLUTEN FREE BOX OR MY ORGANIC BOX?

Unfortunately no. To keep up with the demand for orders we are pre-packing these boxes, which means that selecting specific items is not possible at this time.

 

WHY ARE SOME ITEMS LIMITED TO AN AMOUNT PER ORDER?

Some items have a quantity limit in order to allow us to serve as many people as possible.

 

AN ITEM IN MY BOX IS DAMAGED WHAT SHOULD I DO?

If one of your items has been damaged in transit please email us at weborders@dovesfarm.co.uk, including your order number, postal address and details of the item damaged (with a photo if possible). 

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