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You are here: Home > Customer service > Delivery

Delivery

We aim to dispatch your internet shop order within 2 working days, however please allow 5 working days for arrival. Deliveries are sent with a carrier on a "before close of work" basis which means that your order should generally arrive with you before 5.30pm on the day we have indicated. We make every effort to deliver goods within the estimated timescales above, however delays are occasionally inevitable due to unforeseen factors.

This website is only for delivery of products to customers with UK addresses.

Free delivery for all orders over £30 and under 30kg, unless otherwise stated.

Orders below £30 carry a delivery charge according to the value and weight of the goods.

Our current delivery charges are as follows:

Value of Order (£) Additional Postage Cost (£)*
5.00 – 9.99 6.50
10.00 – 14.99 6.00
15.00 – 19.99 5.50
19.99 – 29.99   5.00
+ 30.00 Free

*Heavy orders (30kg or over) will incur a surcharge of £5.55 (per 30 kg).

There will be an additional charge per parcel of £6.00 to deliver to the Highlands & Islands of Scotland and £10 to deliver to the Isle of Man, the Isles of Scilly and Northern Ireland.

To track your order find your tracking code in your account, then follow the link to the parcel force website to track parcel.

For more information please read our Terms and Conditions